Hot Tub Maintenance and Cleaning

We provide professional hot tub maintenance and spa maintenance services for domestic and commercial customers across Essex and the South East. Our maintenance services support year-round use and include professional cleaning, full servicing, system inspections and water chemistry checks.

Correct spa maintenance helps prevent build-up, circulation issues and hygiene problems while protecting pumps, heaters, filters and pipework. Where required, we can also assist with hot tub relocation services or hot tub removal and disposal as part of a wider maintenance requirement.

Deep Clean & Service ( Part of Ongoing Hot Tub and Spa Maintenance)

From only £299 plus parts*, our skilled engineers deliver a full hot tub and spa maintenance service to ensure your system remains in good working order. This includes a deep clean, preventative servicing and system checks designed to maintain water quality and reduce the risk of costly faults.

We service a wide range of systems and control setups, including Blue Whale spa, Jacuzzi, Hydropool and Balboa, following manufacturer-appropriate maintenance practices to protect performance and longevity.

Detailed Maintenance Process

Our engineers follow a comprehensive professional process covering water chemistry, filtration, circulation and system integrity. This includes monitoring chlorine, bromine and other sanitisation methods where applicable, ensuring correct sanitiser levels without over-treatment.

Internal components are inspected, filters are cleaned or replaced where required, and the system is recommissioned to safe operating standards to support reliable, year-round spa maintenance.

Hot tub and spa maintenance also includes a full-service inspection. Pumps, heaters and associated electrical components are checked to ensure safe operation, while pipework, seals and unions are inspected to prevent leaks and performance issues.

Following servicing, the system is refilled and water chemistry balanced to maintain correct pH levels, total alkalinity and sanitiser levels. The spa cover or hot tub cover is cleaned and treated to protect insulation and prevent external contamination.

Our hot tub and spa maintenance services are available on all models, including Quattro, Orbis, Antigua and Duraspa, and we also provide maintenance services throughout Surrey.

Each full service includes a professional spa flush to clean internal pipework, followed by a drain down, wet vacuum and interior clean. The shell, cabinet and cover are cleaned, spa water is rebalanced, and a detailed inspection is carried out covering unions, pumps, heater, control systems and filtration. A visual health check and report are provided following service completion.

Swim spa maintenance includes a full pipework flush, drain down,  full internal cleaning and cabinet clean. Filters are soaked, water is balanced where possible, and internal systems are inspected to identify early signs of wear or malfunction that could affect long-term reliability. Full lid clean and cover protector, and 19 point check are also included. The 19 point check, includes union checks, internal cabinet checks for leaks and malfunctions, pump shaft check, visual jets check, control box check.

Winter shut down is an important part of spa maintenance when systems are not in regular use. Without proper maintenance, stagnant water and reduced circulation can lead to bacterial build-up and costly damage. This service helps protect internal components, pipework and seals during colder months. As part of this service, we complete a pipework flush, filter soak, full drain down, internal clean and winter wrap.

The refresh service supports ongoing hot tub and spa maintenance by restoring water quality, cleaning the tub shell and cabinet, refreshing filtration and ensuring pumps and systems continue to operate correctly between full services. It includes a drain down, wet vacuum out, full shell interior clean, full cabinet clean, filter clean/replace, fresh water refill, pump check and visual healthcheck with report.

26 point Spa Service Plan

1. Water analysis

   Test the current sanitizer and pH levels in the spa water.

2. Water treatment recommendations

   Based on water analysis and condition of water recommend changes to care routine or products required to keep hot tub in good condition
3. Visual plumbing check

   Check plumbing including pipe/heater unions and isolation valve connections for integrity and identify if any leaks are present
4. Test jet functions

   Check all jets for satisfactory operation. Ensure they all turn on and off, and free up any stuck ones if possible.

5. Test topside diverter and air values (if fitted)

   Open all diverter and air values to ensure working correctly.

6. Test ozone output (if fitted)

   Check ozone system and ozone jet are operating correctly, and advise if ozone unit needs changing
7. Visual check of pump and heater seals

   Remove pump and heater unions and check seals
8. Test all electrical components
   Test operation of all electrical equipment, and visually check all the interconnecting wiring for integrity and insulation
9. Visually check circuit board

   Conduct visual check of circuit board and that it is operating correctly
10. Test RCD & isolator (if fitted)
    
Perform a button test of the RCD if available and accessible. Test power input and output to isolator if available and accessible
11. Complete bio film pipe clean

    Flush out the whole system with the industry leading pipe cleaner Swirl Away. This is a very strong biodegradable formula that gets deep into your hot tub system and helps remove dirt and scale build up
12. Drain, rinse and wet vacuum spa and jets

    Drain water from the hot tub with a submersible pump. Rinse to clean, and wet vacuum remaining water and debris from spa and jets
13. Clean and buff spa shell
    
Wipe clean spa shell with spa surface cleaner. Clean off scale and residue where possible
14. Headrest condition report (if fitted)

    Thorough inspection of any headrests or pillows. Condition rating will be indicated on service report along with any recommendations and comments.


15. Clean headrests (if fitted)
    
Remove headrests or pillows (where possible), rinse and clean with spa surface cleaner
16. Filter condition report

    Thorough inspection of filter(s) and assessment of effectiveness. Filters are vital to the running of your hot tub and may need replacing if in poor condition. Condition rating will be indicated on service report along with any recommendations and comments
17. Clean and refit filter(s)
    
Spray with filter cleaner and then clean between pleats using Super Blaster hose pipe attachment
18. Clean outside of spa cabinet

    Wipe down and clean exterior spa cabinet
19. Vacuum inside of cabinet (where access allows)
    
Remove panels, clean and vacuum service compartment and any other accessible areas
20. Clean cover lifter (if fitted)

    Wipe and clean cover lifter
21. Cover lifter condition report (if fitted)
    
Inspection of lifter mechanism to ensure safe and smooth operation. Condition rating will be indicated on service report along with any recommendations and comments
22. Clean cover and treat with UV protection

    Clean cover and apply 303 protector for UV protection, and to help repel dust, soiling and staining
23. Cover condition report
    
Inspect cover for fit, integrity, tears, water absorption and insulation properties. Also inspect cover clips (if fitted) and that cover can be securely clipped down. A poor fitting or damaged cover can affect the insulation of your hot tub. Condition rating will be indicated on service report along with any recommendations and comments
24. Refill hot tub to correct level

    Refill with clean water to the required operating level
25. Add sanitiser

    Add sanitiser to achieve a level of 2-4ppm (mg/l) Chlorine or 3-5ppm (mg/l) Bromine
26. pH level balance

    Add pH+ or pH- to begin the correction of the pH level to attain a level of 7.2 to 7.4

Full service

• Check the operation of all systems
• Ampere pull, and overall check of all electrical components
• Add a bio-film remover for your internal plumbing
• Remove and chemically clean your filter
• Add a shock dose to kill any bugs and nasties
• Check the cabinet and shell for leaks, damage and condition
• Check the condition of your cover and clips
• Drain down your tub
• Clean the acrylic surface
• Remove any marks and stains where possible
• Remove and clean the jets as much as possible
• Ensure jets operate correctly
• Rinse out your tub
• Wet vac out any remaining debris and water
• Towel dry the surface
• Remove scale and debris from pumps
• Check heater element and seals
• Check pump union seals
• Re-fill your tub
• Bleed all pumps of air
• Re-commission and check for leaks and correct operation
• Balance the water using the customer’s choice chemicals
• Check all systems ensuring they work correctly
• Clean and treat the cover with vinyl protector
• Re-check ampere pull of components
• Reset filter cycles and time on control panel
• Report any problems or advisories to the customer

• Remove your filter and place in our cleaning solution
• Add a bio-film remover for your internal plumbing
• Shock dose to kill any bugs and nasties
• Drain down your Hot tub and clean the acrylic shell
• Rinse out the tub
• Wet vac out any remaining debris and water
• Re fill your tub
• Re commission and check operation
• Balance the water using the customers chemicals

• Remove and inspect your filter
• Add a bio-film remover and shock dose for your internal plumbing
• Soak your filter in our cleaning solution and clean
• Check the operation of all systems and jets
• Drain down your tub
• Rinse out the tub
• Vac out any remaining water and debris
• Towel dry the acrylic surface
• Rinse & dry store your filter
• Drain water from all components inc heater
• Loosen any screw fit joints
• Clean and treat cover and replace
• Plastic wrap lid if required
• Isolate power supply so your spa can hibernate for the winter

• Refit your filter or supply new at an extra cost
• Rinse tub with fresh water
• Re-connect all pipe work and heater element if applicable
• Wet vac any water or debris
• Re-fill your tub
• Re-commission and check for leaks and correct operation
• Balance the water using the customers chemicals
• Re commission and check operation
• Check all systems ensuring they work correctly
• Clean and treat the cover with vinyl protector
• Reports any problems or advisories to the customer
• Replace the cover

Our hot tub maintenance and spa maintenance service is designed to keep your hot tub, spa or home spa safe, hygienic and operating correctly all year round. Professional hot tub and spa maintenance goes beyond surface cleaning and focuses on water quality, system performance and long-term reliability.

Without regular maintenance, issues such as bacteria growth, cloudy water, algae blooms and damage to internal components can occur. Our service ensures your hot tub water and spa water remain clean, balanced and safe for regular use. For professional hot tub maintenance and spa maintenance across Essex and the South East, contact our experienced team today.